Día de Burgers — Franchise OS
Multi-brand franchise operating system consolidating data from two POS platforms across 6+ locations. Modules: menu engineering, inventory control, analytics, incident management, and survey automation.
The Problem
The group operated 6+ locations across multiple brands — a burger chain (3 locations + distribution center), a pizzeria, a street food concept, and a pastry shop — each running on different point-of-sale systems with no shared infrastructure. Owners had no consolidated visibility across brands. Inventory was tracked manually, menu costs weren't monitored, and there was no structured way to manage incidents or collect customer feedback.
The Solution
Built a franchise operating system on SmartSuite with a Noloco portal that consolidated data from two POS platforms: Xetux (larger stores) and Poster (smaller formats). The system covered menu engineering with structured cost and pricing data, digital inventory forms replacing manual counts with a controlled transcription flow into each POS, a unified analytics module with per-location and cross-brand dashboards, an incident management system, and automated customer surveys. Also managed Shopify integration for online sales.
Results
- ✓ Unified operating system covering 6+ locations across 4 brands and 2 POS platforms
- ✓ Menu engineering module with structured cost, pricing, and margin data across all formats
- ✓ Digital inventory control replacing manual counts — with transcription flow to Xetux and Poster
- ✓ Consolidated analytics dashboards with per-location and cross-brand visibility
- ✓ Incident management and automated customer survey modules deployed
- ✓ Shopify integration for online sales channel