Andrés Rincón
AI Automation & Digital Transformation
I help businesses automate operations end-to-end — from CRM workflows and voice agents to full organizational transformation. 16+ years of experience. Stack: Make.com, n8n, Claude API, Vapi, and the tools your business already runs on.
Let's TalkWork Experience
Independent Consultant — Zuriel Sistemas
AI Automation & Digital Transformation Consultant
April 2025 — Present- Working directly with SMEs to design and implement automation systems, AI-powered workflows, and operational infrastructure — from initial diagnosis to live deployment.
- Scope spans AI customer service systems, CRM and ERP integration, multi-channel automation, and organizational transformation engagements across multiple industries.
- Clients operate in logistics, F&B, retail, and services. Engagements range from single automations to full operational redesigns covering process, systems, and team accountability.
Zucom
Founder & President
May 2016 — February 2025- Founded and operated a technology company delivering 150+ projects across telecommunications, security, and automation over 7 years.
- Designed and executed GPON fiber optic network projects connecting over 400 homes, expanding internet coverage in metropolitan Maracaibo.
- Led multidisciplinary teams across residential, commercial, and industrial sectors — managing client relationships, project delivery, and vendor partnerships.
Nabors Drilling International
IT Field Technician II — LATAM
2010 — August 2018- Implemented monitoring and control systems on drilling rigs across 5 countries, increasing operational efficiency by 25%.
- Managed VSAT telecommunications infrastructure for offices and remote onshore and offshore sites across Latin America.
- Trained and coordinated technical personnel across multiple regions including the United States.
Featured Projects
Stack
Automation
AI & Agents
No-Code Apps
CRM & Sales
ERP & Finance
Marketing
Dev
About Me
I’m Andrés Rincón — I build automation systems and lead digital transformation for businesses that need both: the strategy and the implementation. My work sits at the intersection of AI automation and organizational change. I design multi-step workflows with Make.com and n8n, build and deploy voice agents, connect CRMs and ERPs via API, and build AI-powered systems using Claude and OpenAI. When a client needs more than automation — when the process itself needs to change — I apply a structured methodology I developed for guiding businesses through operational transformation. My background is in electronic engineering, which shaped how I think about systems — inputs, outputs, dependencies, failure points. That foundation is still present in how I approach automation and process design today. I’ve also built my own business from the ground up. That experience — the decisions, the pressure, the gaps between strategy and execution — gave me a perspective on what my clients are actually going through that I couldn’t get any other way. It’s also what drew me toward this work: I know what it takes to build something that actually runs, and I want to help others do the same. I work with businesses that are serious about operational change — not just adding tools, but building systems that actually run. My long-term goal is to build a scalable transformation agency — a replicable system with a trained team and proven methodology that can help businesses at a scale I can’t reach alone.
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